消费者的多感觉交互:表现、形成机制及研究展望Consumers' Multi-sensory Interaction: Performance,Formation Mechanism and Research Prospects
张全成,赖天豪,杨宇科,孙洪杰
摘要(Abstract):
消费者的多种感觉通道之间往往存在交互作用,不仅一种通道的感觉可能影响另一种通道的感觉,而且两者间的匹配一致性还会影响消费者的感知、态度和购买行为。本文首先介绍了感官营销研究的现状,并在概念界定的基础上进一步介绍了消费者多感觉交互的主要表现,然后从神经生理学、进化论和语义学三个角度分析了多感觉交互产生的深层次机理,探讨了其对营销实践的启示,最后展望了消费者多感觉交互未来的研究方向。
关键词(KeyWords): 感官营销;多感觉交互;跨通道对应;概念隐喻理论;一致性效应
基金项目(Foundation): 国家自然科学基金面上项目(71672120);国家自然科学基金面上项目(71472018)
作者(Author): 张全成,赖天豪,杨宇科,孙洪杰
DOI: 10.16538/j.cnki.fem.2017.07.006
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